Update Order Status

Change the status of WooCommerce orders programmatically.

Overview

The Update Order Status action changes a WooCommerce order’s status. This is essential for order processing workflows, fulfillment automation, and status synchronization with external systems.

Configuration

Required Fields

Field	Type	Description
Order	integer	Order ID to update
Status	select	New order status

Optional Fields

Field	Type	Description
Note	string	Status change note
Notify Customer	boolean	Send status email

Order Statuses

Status	Description
`pending`	Awaiting payment
`processing`	Payment received, preparing
`on-hold`	Awaiting payment confirmation
`completed`	Order fulfilled
`cancelled`	Order cancelled
`refunded`	Order refunded
`failed`	Payment failed

Custom statuses from plugins are also supported.

Example Configurations

Mark as Processing

Order: {{Trigger.order_id}}
Status: processing
Note: Payment verified, ready for fulfillment
Notify Customer: true

Complete Order

Order: {{Trigger.order_id}}
Status: completed
Note: Shipped via {{Trigger.carrier}}
Notify Customer: true

Cancel Abandoned

Order: {{Trigger.order_id}}
Status: cancelled
Note: Auto-cancelled after 48 hours without payment
Notify Customer: true

Output Data

Variable	Type	Description
`{{Action.order_id}}`	integer	Order ID
`{{Action.old_status}}`	string	Previous status
`{{Action.new_status}}`	string	New status

Common Workflows

Payment Verification

Trigger: External payment confirmed
Action: Update Order Status
- Status: processing
- Notify Customer: true

Fulfillment Completion

Trigger: Shipment created
Action: Update Order Status
- Status: completed
- Note: Tracking: {{Trigger.tracking_number}}

Fraud Hold

Trigger: Order Created
Condition: Order flagged for review
Action: Update Order Status
- Status: on-hold
- Note: Flagged for fraud review

Best Practices

Include meaningful notes for audit trails
Notify customers of important status changes
Use conditions to prevent invalid transitions
Log status changes for troubleshooting