Campaign Monitor

Connect Sequensy to Campaign Monitor for email campaign automation.

Overview

The Campaign Monitor integration allows you to manage subscribers, update lists, and sync customer data with your Campaign Monitor account.

Setup

Getting Your API Key

Log in to Campaign Monitor
Go to Account Settings
Click API Keys
Copy your API key (or create one)

Finding List IDs

Go to your list in Campaign Monitor
Click Settings > API
Copy the List ID

Connecting in Sequensy

Go to Sequensy > Integrations
Find Campaign Monitor and click Connect
Enter your API key
Click Save

Available Actions

Add Subscriber

Add a new subscriber to a list.

Field	Type	Required	Description
List	select	Yes	Target list
Email	string	Yes	Subscriber email
Name	string	No	Subscriber name
Custom Fields	object	No	Custom field values
Resubscribe	boolean	No	Resubscribe if unsubscribed

Example:

List: Newsletter
Email: {{Trigger.user_email}}
Name: {{Trigger.first_name}} {{Trigger.last_name}}
Custom Fields:
  Company: {{Trigger.company}}
  Phone: {{Trigger.phone}}
Resubscribe: false

Update Subscriber

Update subscriber details.

Field	Type	Required	Description
List	select	Yes	Subscriber’s list
Email	string	Yes	Current email
New Email	string	No	Updated email
Name	string	No	Updated name
Custom Fields	object	No	Fields to update

Unsubscribe

Remove a subscriber from a list.

Field	Type	Required	Description
List	select	Yes	Target list
Email	string	Yes	Email to unsubscribe

Add to Segment

Add subscriber to a segment.

Field	Type	Required	Description
List	select	Yes	Parent list
Segment	select	Yes	Target segment
Email	string	Yes	Subscriber email

Common Workflows

New Customer to List

Trigger: Order Created
Action: Campaign Monitor - Add Subscriber
  List: Customers
  Email: {{Trigger.billing.email}}
  Name: {{Trigger.billing.first_name}} {{Trigger.billing.last_name}}
  Custom Fields:
    First Purchase: {{Trigger.order_date}}
    Order Value: {{Trigger.total}}

Trigger: Form Submitted
Action: Campaign Monitor - Add Subscriber
  List: Newsletter
  Email: {{Trigger.fields.email}}
  Name: {{Trigger.fields.name}}

VIP Segmentation

Trigger: Order Completed
Condition: Order total > 500
Action: Campaign Monitor - Add to Segment
  List: Customers
  Segment: VIP Customers
  Email: {{Trigger.billing.email}}

Profile Sync

Trigger: User Profile Updated
Action: Campaign Monitor - Update Subscriber
  List: Members
  Email: {{Trigger.old_email}}
  New Email: {{Trigger.new_email}}
  Name: {{Trigger.display_name}}

Custom Fields

Map data to Campaign Monitor custom fields:

Custom Fields:
  "[CompanyName]": {{Trigger.company}}
  "[JobTitle]": {{Trigger.job_title}}
  "[PhoneNumber]": {{Trigger.phone}}
  "[DateJoined]": {{Trigger.registration_date}}

List Segmentation

Use segments for targeted campaigns:

Segment	Criteria
VIP Customers	High order value
New Subscribers	Recent signups
Inactive	No opens in 90 days
Product Interest	Based on purchases

Best Practices

Use list segments for personalization
Keep custom fields synchronized
Monitor bounce rates
Respect unsubscribe preferences

Troubleshooting

Subscriber not added

Verify list ID is correct
Check if email is already subscribed
Ensure email format is valid

Custom fields not updating

Verify field names match exactly
Check field data types
Ensure fields exist on the list

Resubscription issues

Resubscribe flag must be true
User must not be hard bounced
Check suppression lists