Payment Complete

Trigger a workflow when payment is successfully processed for an order.

Overview

The Payment Complete trigger fires when payment for an order is successfully confirmed. This is distinct from order creation - it specifically indicates money has been received.

When It Fires

  • Credit card payment successful
  • PayPal payment confirmed
  • Stripe payment processed
  • Bank transfer verified
  • Any payment gateway confirms payment

Configuration

FieldTypeRequiredDescription
Payment MethodselectNoFilter by payment gateway
Minimum AmountnumberNoPayments above this amount

Available Data

Payment Information

VariableTypeDescription
{{Trigger.transaction_id}}stringGateway transaction ID
{{Trigger.payment_method}}stringPayment method ID
{{Trigger.payment_method_title}}stringPayment method name
{{Trigger.date_paid}}stringPayment timestamp

Order Information

All standard order data is available (see Order Created).

Example Workflows

Payment Receipt

Send payment confirmation:

  1. Trigger: Payment Complete
  2. Action: Send Email
    • To: {{Trigger.billing.email}}
    • Subject: Payment Received - Order #{{Trigger.order_number}}
    • Body: Payment confirmation with transaction details

Accounting Sync

Update accounting system:

  1. Trigger: Payment Complete
  2. Action: Create accounting entry
    • Amount: {{Trigger.total}}
    • Transaction: {{Trigger.transaction_id}}
    • Method: {{Trigger.payment_method_title}}

High-Value Payment Alert

Notify of large payments:

  1. Trigger: Payment Complete
    • Minimum Amount: 1000
  2. Action: Send Email
    • To: finance@yourstore.com
    • Subject: Large payment: ${{Trigger.total}}

Digital Delivery

Deliver digital products:

  1. Trigger: Payment Complete
  2. Condition: Order contains digital product
  3. Action: Send Email
    • To: {{Trigger.billing.email}}
    • Body: Download links

Payment vs Order Status

TriggerWhen to Use
Payment CompleteFinancial confirmation, receipts
Order ProcessingFulfillment workflows
Order CreatedImmediate notifications

Best Practices

  • Use for financial/accounting automation
  • Ideal for digital product delivery
  • Good for payment confirmation emails
  • Track transactions for reconciliation