Order Created

Trigger a workflow when a new WooCommerce order is placed.

Overview

The Order Created trigger fires when a new order is placed in your WooCommerce store. This happens at checkout completion, regardless of payment status.

When It Fires

Customer completes checkout
Admin creates order manually
Order created via REST API
Subscription creates renewal order

Configuration

Field	Type	Required	Description
Order Status	select	No	Filter by initial status
Minimum Total	number	No	Only orders above this amount
Product	select	No	Orders containing specific product

Available Data

Order Information

Variable	Type	Description
`{{Trigger.order_id}}`	integer	Order ID
`{{Trigger.order_number}}`	string	Display order number
`{{Trigger.status}}`	string	Order status
`{{Trigger.total}}`	string	Order total
`{{Trigger.subtotal}}`	string	Subtotal before tax/shipping
`{{Trigger.tax_total}}`	string	Total tax
`{{Trigger.shipping_total}}`	string	Shipping cost
`{{Trigger.discount_total}}`	string	Discount amount
`{{Trigger.currency}}`	string	Currency code
`{{Trigger.payment_method}}`	string	Payment method ID
`{{Trigger.payment_method_title}}`	string	Payment method name
`{{Trigger.date_created}}`	string	Order creation date

Billing Information

Variable	Type	Description
`{{Trigger.billing.first_name}}`	string	First name
`{{Trigger.billing.last_name}}`	string	Last name
`{{Trigger.billing.email}}`	string	Email address
`{{Trigger.billing.phone}}`	string	Phone number
`{{Trigger.billing.address_1}}`	string	Address line 1
`{{Trigger.billing.address_2}}`	string	Address line 2
`{{Trigger.billing.city}}`	string	City
`{{Trigger.billing.state}}`	string	State/Province
`{{Trigger.billing.postcode}}`	string	Postal code
`{{Trigger.billing.country}}`	string	Country code

Shipping Information

Variable	Type	Description
`{{Trigger.shipping.first_name}}`	string	First name
`{{Trigger.shipping.last_name}}`	string	Last name
`{{Trigger.shipping.address_1}}`	string	Address line 1
`{{Trigger.shipping.city}}`	string	City
`{{Trigger.shipping.state}}`	string	State/Province
`{{Trigger.shipping.postcode}}`	string	Postal code
`{{Trigger.shipping.country}}`	string	Country code

Order Items

Variable	Type	Description
`{{Trigger.items}}`	array	Array of line items
`{{Trigger.items[0].name}}`	string	Product name
`{{Trigger.items[0].quantity}}`	integer	Quantity ordered
`{{Trigger.items[0].total}}`	string	Line total
`{{Trigger.items[0].product_id}}`	integer	Product ID
`{{Trigger.item_count}}`	integer	Total number of items

Customer Information

Variable	Type	Description
`{{Trigger.customer_id}}`	integer	Customer user ID (0 for guests)
`{{Trigger.customer_note}}`	string	Order notes from customer

Example Workflows

Order Confirmation

Send custom order confirmation:

Trigger: Order Created
Action: Send Email
- To: {{Trigger.billing.email}}
- Subject: Order #{{Trigger.order_number}} Confirmed
- Body: Order summary and next steps

Notify Team

Alert your team of new orders:

Trigger: Order Created
Action: Send Email
- To: orders@yourstore.com
- Subject: New Order: ${{Trigger.total}} from {{Trigger.billing.first_name}}

Add to CRM

Create customer record:

Trigger: Order Created
Action: Airtable - Create Record
- Email: {{Trigger.billing.email}}
- Name: {{Trigger.billing.first_name}} {{Trigger.billing.last_name}}
- First Order: {{Trigger.total}}

High-Value Order Alert

Special handling for large orders:

Trigger: Order Created
- Minimum Total: 500
Action: Send Email
- To: vip@yourstore.com
- Subject: High-value order: ${{Trigger.total}}

Best Practices

Use this trigger for immediate actions (confirmations, notifications)
For fulfillment workflows, consider Order Completed trigger
Filter by minimum total for VIP customer handling
Sync to CRM immediately for sales tracking